Terms and Conditions

Time of arrival

Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Please arrive 10 minutes prior to treatment if it is your first appointment at Beluga. We require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.

Cancellations

We understand that from time to time you may need to cancel your appointment. Please call 07801976479 as soon as possible if you are not able to attend your session and an alternative day will be booked for you to have your treatment.

Prepaid courses of treatments

Courses paid for have no expiry date so you are free to use them whenever you like!

Payment

Most credit and debit cards are accepted. A deposit is required prior to your treatment being carried out and will be requested following your consultation.

Personal Items.

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items 

Data security

Personal details taken from clients such as photographs will be kept safe and in the strictest confidence. We would on occasions like to send you details of open evenings and special promotions. If you would rather not receive these please let us know